EMMJ Disability Services Pty Ltd is not responsible to determine what is reasonable and necessary and follow all ndis guidelines with approving invoices and as set out in participant’s plan. It is the responsibility of the participate to deem what they feel is reasonable and necessary in accordance with NDIA guidelines and supporting documentation will be requested prior to approval of items not specified in a participants plan and is at the responsibility of the participate if the ndis determine at a later date this was not covered in the plan and repayment of government funds is that of the participants. Inappropriate use of NDIA funds or fraud are serious matters and are not the responsibility of EMMJ Disability Services Pty Ltd.
Information provided by EMMJ Disability Services Pty Ltd is done so in good faith, to the best of our knowledge and is considered to be correct at the time of communication, however, changes may affect this accuracy and EMMJ Disability Services Pty Ltd gives no assurances as to the accuracy of any information or advice given.
Any advice provided by EMMJ Disability Services Pty Ltd outside of the scope of services set out in this Service Agreement shall be considered general in nature. EMMJ Disability Services Pty Ltd shall not be liable for any failure of, or delay in the performance of this Service Agreement for the period that such failure or delay is:
beyond the reasonable control of a party;
materially affects EMMJ Disability Services Pty Ltd’s performance of any of its obligations under this Service Agreement; and
could not reasonably have been foreseen or provided for (such as government acts prohibiting or impending any party from performing its respective obligations under the Service Agreement).
AUDIT
NDIS registered providers are required to be audited against the NDIS Practice Standardsas part of the NDIS Quality and Safeguarding Framework. Clients of EMMJ disability services Pty Ltd areautomatically enrolled in the audit processes and may be contacted by the auditteam for interviews and/or have their files reviewed to ensure claims are compliant.
Nothing in this Service Agreement negates or diminishes the statutory guarantees of the supply of services to the participant in accordance with the Australian Consumer Law. EMMJ Disability Services Pty Ltd accepts in good faith the information provided by the participant to be true and accurate and that claims presented by EMMJ Disability Services Pty Ltd are a true reflection of goods and services provided to the Customer pursuant to the NDIS Guidelines under the National Disability Insurance Scheme Act (Cth) 2013.
You (and/or your Nominated Representative) agree that EMMJ disability services Pty Ltd provides plan management services only and you will not hold us responsible for anyloss or damage you suffer as a result of, or in connection with,the conduct of anyother third party (including any NDIS registered or unregistered provider). You(and/or your Nominated Representative) agree that EMMJ disability services is notliable for any loss (including indirect, consequential, incidental, or special damages)you may suffer from a breach of this Agreement unless the breach involves fraud orwilful default by EMMJ disability services.EMMJ disability services aggregate liability under or in connection with this Agreement (whether incontract, negligence, for breach of statutory duty or otherwise) will not exceed theamount of fees paid for Plan Management services in the previous 12 months.